Mancity88 Terms & Conditions – Malaysia Casino Platform Guidelines

1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "Player") and mancity88 ("Platform", "We", "Us"). By clicking the "Register" button, accessing the platform, or using any service offered by mancity88, you confirm that:

• You have read, understood, and agreed to be fully bound by these Terms & Conditions.
• You meet all eligibility requirements as set out in Section 2 of this document.
• You acknowledge that mancity88 reserves the right to modify these terms from time to time, and you agree to review them periodically.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.

These Terms & Conditions apply alongside the mancity88 Privacy Policy and Responsible Gaming Policy, all of which together form the complete agreement between you and the platform.

2. Eligibility & Registration

To register and use mancity88 services, you must meet all of the following requirements without exception:

• Age restriction: You must be at least 18 years of age. mancity88 does not accept registrations from any individual under the age of 18. We reserve the right to request identity document verification at any time.
• Location: mancity88 services are intended exclusively for residents of Malaysia. You are responsible for ensuring that your use of this platform complies with the laws applicable in your location.
• One account per person: Each individual, IP address, device, residential address, and payment method may only be linked to one active mancity88 account. Duplicate accounts will result in all associated accounts being frozen and all balances and bonuses being forfeited.
• Accurate information: All information you provide during registration — including your full name, phone number, email address, and payment method — must be accurate, current, and truthful. Providing false information is a serious breach of these terms.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.

3. Account & Security

You are the sole owner of your mancity88 account and bear full responsibility for all activity that takes place under it. The following are your account security responsibilities and guidelines:

• Choose a strong, unique password for your mancity88 account — do not reuse a password from any other account.
• Do not share your username, password, or login credentials with anyone else, including family members.
• Enable two-factor authentication (2FA) for an added layer of security on your account.
• Log out of your account when using a shared or public device.
• Notify the mancity88 support team immediately if you suspect any unauthorised access to your account.

Mancity88 will never ask for your password via email, WhatsApp, live chat, or any other communication channel. If you receive any such request, it is a fraudulent attempt and you should report it to us immediately.

Mancity88 is not liable for any losses arising from a member's own disclosure of their password or from unauthorised access resulting from the member's failure to keep their account secure.

4. Deposits & Withdrawals

All financial transactions on mancity88 are conducted in Malaysian Ringgit (MYR). The platform does not accept deposits or process withdrawals in foreign currencies.

Accepted deposit methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking including Maybank2u and CIMB Clicks. Deposits are processed automatically and credited to your mancity88 account within minutes.

• Minimum deposit: RM 30 per transaction.
• Maximum deposit: This depends on your payment method and account level — details are available in the Deposit section of the platform.
• Minimum withdrawal: RM 50 per request.
• Withdrawal processing time: 1 to 2 business hours after the request is approved.
• Identity verification: mancity88 reserves the right to request identity verification before approving any withdrawal, particularly for new accounts or large withdrawal amounts.

Mancity88 does not charge fees for standard deposits or withdrawals. However, third-party payment providers may impose their own charges, which are beyond mancity88's control.

5. Bonus & Promotions

Mancity88 offers a variety of bonuses and promotions from time to time, including a welcome bonus, weekly cashback, reload bonuses, and periodic promotions. All bonuses are subject to the following terms:

• Wagering requirement: Every bonus carries a wagering requirement that must be met before bonus funds can be converted to withdrawable cash. The wagering requirement will be clearly stated at the time the bonus is offered.
• Validity period: Bonuses have a set validity period. Any bonus not used within that period will expire automatically.
• One bonus per individual: Each bonus type may only be claimed once per individual, household, IP address, and payment method.
• No bonus stacking: Using multiple accounts to claim the same bonus constitutes fraud and will result in the cancellation of all bonuses and possible account closure.
• Right to amend: mancity88 reserves the right to modify, suspend, or terminate any promotion without prior notice.

6. Game Rules

Mancity88 offers a wide range of game categories including slots, live casino (baccarat, roulette, blackjack, dragon tiger, sic bo), table games, and e-sports. The following general rules apply across all games:

• The RTP (Return to Player) for each game is clearly displayed and has been independently audited by a recognised third party.
• Outcomes generated by the RNG (Random Number Generator) system or by a live dealer are final and binding.
• Any dispute regarding game outcomes must be submitted to the mancity88 support team within 24 hours of the incident, accompanied by relevant evidence.
• Mancity88 reserves the right to void any bet or round affected by a technical issue and return the staked amount to the member's account.
• Minimum and maximum betting limits vary by game and are set at the table or game level. Players must comply with these limits at all times.
• The use of bots, automation software, or any unauthorized tools for gameplay is strictly prohibited and will result in permanent account closure.

7. Sports Betting & Cricket

The mancity88 Sports Betting and cricket section covers both international and local leagues and tournaments, including the Malaysia Super League, English Premier League (EPL), badminton, cricket Test Series, ODI, T20 International, Indian Premier League (IPL), and more. The specific terms for Sports Betting are as follows:

• Odds verification: The odds displayed at the moment you click to confirm your bet are the odds that will apply — including for in-play betting, where odds can change rapidly.
• In-play betting: In-play bets cannot be cancelled once confirmed. Players are responsible for ensuring their selections are correct before confirming.
• Match suspension: If a match is postponed and not completed within the timeframe set by the organising body, all pre-match bets will be fully refunded. Detailed terms vary by sport and format.
• Official results: Bet outcomes are determined by official results as announced by the relevant governing body (FIFA, ICC, BWF, etc.). Official post-match amendments will be taken into account if made within 72 hours.
• Cash out: The early cash out feature is subject to availability and current odds. The cash out value displayed at the moment the user clicks will be the value that is processed.

8. Prohibited Conduct

The following activities are strictly prohibited on the mancity88 platform and may result in immediate account closure, forfeiture of all balances, and legal action where applicable:

• Using multiple accounts to claim bonuses or exploit promotions.
• Use of bots, automation software, hacks, exploits, or any unauthorized method to gain an unfair advantage in gameplay.
• Manipulating or attempting to influence game outcomes through technical means or collusion with other parties.
• Use of the platform for money laundering or any other unlawful financial activity.
• Providing false personal information or impersonating another individual.
• Exploiting technical errors or obvious odds mistakes for undue gain. mancity88 reserves the right to void any winnings arising from a clearly identified technical error.
• Any form of communication that is harassing, threatening, or abusive toward the mancity88 team or other members through any platform channel.

9. Account Closure & Suspension

Mancity88 reserves the right to suspend or close any account at any time, with or without prior notice, for the following reasons:

• Violation of any section of these Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Confirmation that the member is under 18 years of age.
• At the member's own request for voluntary account closure.

When an account is closed due to a breach of terms, mancity88 reserves the right to hold the associated account balance pending the outcome of an investigation. If the closure is at the member's own request and no breach has occurred, any legitimate balance will be returned following identity verification.

Members who wish to voluntarily close their account may contact the mancity88 support team via live chat or WhatsApp. Closure requests will be processed within 48 business hours.

10. Limitation of Liability

To the extent permitted by law, mancity88 is not liable for:

• Any financial losses incurred as a result of gaming activity on the platform, including betting losses.
• Service disruptions caused by factors beyond our control, including internet infrastructure issues, power outages, natural disasters, or force majeure events.
• Losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.
• Inaccuracies in third-party information used to determine Sports Betting outcomes.

Mancity88's maximum aggregate liability to any member under any circumstance shall not exceed the total net deposits made by that member in the 30 days preceding the claim.

11. Responsible Gaming

Mancity88 takes our social responsibility seriously. We provide a range of tools to help players game in a healthy and responsible way:

• Deposit limit: Set your daily, weekly, or monthly deposit limit through your account settings. Limits take effect immediately once applied.
• Loss limit: Cap your net losses over a set period. Once the limit is reached, no new bets can be placed until the limit period resets.
• Session time limit: Set a daily limit on how many hours you can play. The system will notify you as you approach your limit.
• Voluntary cooling-off: Take a break from the platform for 24 hours, 7 days, or 30 days, depending on your needs.
• Self-exclusion: Applying for long-term self-exclusion starting from 6 months. During the exclusion period, the account will be fully restricted.

If you or someone you know is experiencing gambling-related issues, please contact the mancity88 support team for guidance or visit the Responsible Gambling us for a more comprehensive list of support resources.

12. Amendments & Governing Law

Mancity88 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Members will be notified of material changes via their registered email or in-platform notification at least 7 days before the changes take effect, except in urgent situations requiring immediate action to protect the integrity of the platform or the interests of its members.

The latest version of these Terms & Conditions is always accessible on this page. The date of the most recent update is displayed at the top of this document. You are encouraged to check this page periodically to ensure you are always aware of the current version of the terms.

These Terms & Conditions are interpreted and governed by applicable law. Any dispute arising from the use of the mancity88 platform that cannot be resolved through mutual discussion between both parties will be referred to an appropriate dispute resolution mechanism under the relevant jurisdiction.